Description

"Conversational Capacity" (APPROVED 1 Hr. of General CE)

Conversational Capacity refers to the ability – of an individual or a team – to engage in constructive, learning-focused dialogue about difficult subjects, in challenging circumstances, and across tough boundaries. A core competence, high conversational capacity is characterized by the ability to engage in conversations that are simultaneously candid and courageous yet curious and humble. A team with high conversational capacity can perform well even when dealing with their most troublesome issues. A team lacking that capacity, by contrast, can see their performance derailed over a minor disagreement. Conversational capacity isn’t just another aspect of effective teamwork – it defines it. In this presentation we’ll explore how to build your conversational capacity and that of your team.   

THANK YOU, CompSource Mutual Insurance Company for sponsoring this webinar!

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