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CIC Agency Management



 

CIC Agency Management

Wednesday, September 7, 2022 8:00 AM - Thursday, September 8, 2022 5:00 PM (CDT)

Description

Learn the fundamentals of strategic planning within and agency and learn what actions are needed to achieve growth. 


Faculty

Karl Sherrill

Bobby Shomo

Please be aware that course faculty assignments are subject to availability and can change without notice to the registered participants.


Ed Consultant

Sara Bradshaw Ray, CIC 


Continuing Education

Attendance at this seminar qualifies for a total of 16 hours of continuing education credit. 1 credit of Legislative Update, 3 credits of Ethics, and 12 general credits.


Cancellation Policy

We realize that “life gets in the way” and sometimes our stakeholders cannot avoid canceling, transferring and registering late for events. It is important to understand that every event that we host involves both hard and soft costs to the organization and we must be good stewards of our resources. We will refund 100% funds up to one week within class date. If canceling within one week of class, we will refund 50% of the registration fee. You may be able to transfer funds from one class to a future class for free if a member to the Association. 

Exam Procedures

The exam will take place the week following the class in a testing window open Monday at 12:01AM through Thursday at 11:59PM UNLESS it there is a holiday occurring. Questions regarding this exam process can be directed to The National Alliance.

Pricing

The $440 registration fee includes the cost of instruction, refreshment breaks, and study material.

Price will increase to $460 if registering within 1 week of the class date.

Online registration will close the Monday before the class takes place. Please contact Big I OK or education@bigiok.com for available seating. We will refund 100% funds up to one week within class date. If canceling within one week of class, we will refund 50% of the registration fee. You may be able to transfer funds from one class to a future class for free if a member to the Association.

Big I Oklahoma Conference Center
9417 N Kelley Ave
Oklahoma City, OK 73131 United States

If in need of lodging, click the link to access our room rate at Embassy Suites! 

Event Contact
Shania Slavick
4058404426 Ext. 100
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Wednesday, September 7, 2022 8:00 AM - Thursday, September 8, 2022 5:00 PM (CDT)

Wednesday, September 7, 2022

7:30 AM - 8:00 AM Registration and Coffee & Breakfast

8:00 AM - 12:15 PM SECTION 1 STRATEGIC PLANNING 

12:15 PM - 1:15 PM Lunch 

1:15 PM - 5:15 PM SECTION 2 TALENT ACQUISITION AND DEVELOPMENT 

5:15 PM - 5:30 PM Exam Briefing 


Thursday, September 8, 2022

7:30 AM - 8:00 AM Coffee & Breakfast 

8:00 AM - 10:00 AM SECTION 3 CLIENT RETENTION AND ACQUISITION  

10:00 AM - 12:00 PM SECTION 4 TECHNOLOGY UTILIZATION 

12:00 PM - 1:00 PM Lunch 

1:00 PM - 2:00 PM TECHNOLOGY UTILIZATION (Continued) 

2:00 PM - 5:00 PM SECTION 5 ETHICAL RESPONSIBILITY 

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Education
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