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CIC Agency Management

September 8, 2021 8:00 AM - September 9, 2021 5:00 PM (CDT)

Description

Learn the fundamentals of strategic planning within and agency and learn what actions are needed to achieve growth. 


Faculty

Bobby Shomo  and Bruce McCreadle, CIC, AAI, CPIA

Please be aware that course faculty assignments are subject to availability and can change without notice to the registered participants.


Ed Consultant

Sara Bradshaw Ray, CIC 


Continuing Education

Attendance at this seminar qualifies for a total of 16 hours of continuing education credit. 1 credit of Legislative Update, 2 credits of Ethics, and 13 general credits.


Cancellation Policy

We realize that “life gets in the way” and sometimes our stakeholders cannot avoid canceling, transferring and registering late for events. It is important to understand that every event that we host involves both hard and soft costs to the organization and we must be good stewards of our resources. We will refund 100% funds up to one week within class date. If canceling within one week of class, we will refund 50% of the registration fee. You may be able to transfer funds from one class to a future class for free if a member to the Association. 

Exam Procedures

The exam will take place the week following the class in a testing window open Monday at 12:01AM through Thursday at 11:59PM. Questions regarding this exam process can be directed to The National Alliance.

Time

Wednesday, September 8, 2021 

7:30 AM - 8:00 AM Registration and Coffee & Breakfast

8:00 AM - 12:15 PM SECTION 1 STRATEGIC PLANNING Mr. Bobby Shomo 

12:15 PM - 1:15 PM Lunch 

1:15 PM - 5:15 PM SECTION 2 TALENT ACQUISITION AND DEVELOPMENT Mr. Bobby Shomo 

5:15 PM - 5:30 PM Exam Briefing 


Thursday, September 9, 2021 

7:30 AM - 8:00 AM Coffee & Breakfast 

8:00 AM - 10:00 AM SECTION 3 CLIENT RETENTION AND ACQUISITION Mr. Bruce M. McCreadie, CIC, CPIA, AAI 

10:00 AM - 12:00 PM SECTION 4 TECHNOLOGY UTILIZATION Mr. Bruce M. McCreadie, CIC, CPIA, AAI 

12:00 PM - 1:00 PM Lunch 

1:00 PM - 2:00 PM TECHNOLOGY UTILIZATION (Continued) Mr. Bruce M. McCreadie, CIC, CPIA, AAI 

2:00 PM - 5:00 PM SECTION 5 ETHICAL RESPONSIBILITY Mr. Bruce M. McCreadie, CIC, CPIA, AAI Friday

Location

Big I Oklahoma Conference Center

If in need of lodging, click the link to access our room rate at Embassy Suites! 

Pricing

The $440 registration fee includes the cost of instruction, refreshment breaks, and study material. 

Price will increase to $460 if registering within 3 weeks of class date.

Online registration will close one week within class date. Please contact Big I OK or education@bigiok.com for available seating. If registering within one week of class date, there will be a $25 fee. We will refund 100% funds up to one week within class date. If canceling within one week of class, we will refund 50% of the registration fee.  You may be able to transfer funds from one class to a future class for free if a member to the Association. 

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Contact Information

Big I Oklahoma
Name: Shania Slavick
Phone: 4058404426 Ext. 100
Email: shania.slavick@bigiok.com
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